Privacy Policy

Introduction

Tim Dallacqua LCSW PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website timdallacqualcsw.com or contact us for clinical services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number when you contact us or complete intake forms
• Health and clinical information necessary to provide therapy services
• Insurance and billing information as required for payment processing
• Technical data such as IP address and browser type when you visit our website

How We Use Your Information

We use the information we collect to:

• Provide, schedule, and coordinate clinical teletherapy services
• Communicate with you regarding appointments, billing, and care coordination
• Send informational and transactional SMS text messages (with your consent)
• Process insurance claims and respond to billing inquiries
• Comply with applicable federal and state laws, including HIPAA

SMS / Text Messaging

If you provide your phone number and consent to receive text messages, we may send you informational and transactional SMS messages related to your care, including appointment reminders, billing updates, and care coordination notices.

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at tim@timdallacqualcsw.com. Message and data rates may apply. Messaging frequency may vary.

SMS consent and phone numbers collected for the purpose of SMS communication will not be shared with third parties or affiliates for marketing or promotional purposes.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With your written consent
• With health insurance providers and billing services as required for payment
• With other treating clinicians involved in your care coordination (with your consent)
• As required by law, court order, or to protect the safety of you or others
• With HIPAA-compliant business associates who assist in operating our practice

We do not share SMS opt-in data or consent with any third party.

HIPAA Compliance

As a licensed clinical social worker providing healthcare services, Tim Dallacqua LCSW PLLC is subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA's Privacy Rule and Security Rule. A full Notice of Privacy Practices is available upon request.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Website Analytics

Our website may use basic analytics tools to understand how visitors use the site. We do not use advertising cookies or track visitors across other websites.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and clinical record-keeping requirements)
• Opt out of SMS communications at any time by replying STOP

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.